10 November: we remember Atatürk with respect and gratitude

Public line

TODER Alo Otopark

Parking problems are everyone's problem. You tell us; TODER takes your voice to the authorities.

0850 840 36 04

If we cannot answer, leave a voicemail or use the form.

Write to us instead

How it works

  1. Step 1

    You tell us

    Call the line or fill in the form below: a problem you had, an idea, a question.

  2. Step 2

    We compile

    Reports are grouped by topic and province, without names, into a monthly Alo Otopark report.

  3. Step 3

    We take it to the authorities

    We present the findings to ministries, municipalities and parliament, alongside our proposals for legislation.

What you can tell us about

  • Fees and tariffs
  • No space, capacity
  • Damage, theft, security
  • Towing and parking fines
  • Accessibility
  • EV charging
  • Payment, tickets, apps
  • Unlicensed attendants or lots
  • Regulation and municipal practice

Watch

Alo Otopark in 24 seconds

Share it with anyone who has a parking story to tell. (The video is in Turkish.)

Send a report

It takes two minutes. Your name and contact details are optional.

Good to know

  • TODER is an association, not a regulator: we cannot settle individual disputes or impose penalties.
  • Emergencies, theft or damage to your vehicle: 112.
  • Consumer disputes with a car park: Consumer Arbitration Committee.
  • Complaints about a public body: CİMER.

Reports are kept for one year and then deleted; only the counts by topic and province remain. Names of people or companies are not published.

Are you a car park operator or a company in the sector? Become a member and help shape the reports. Apply

What is it about?

Please do not write ID numbers, plate numbers or other people's personal details.